How to Build Trust Through Your Website
As a savvy business owner, you know that building trust is the foundation of success. You want your customers to feel confident that they’re doing business with a company they not only can but genuinely are excited to rely on. After all, trust is essentially the key to scaling your business. Without it, you risk losing potential sales and loyal customers. But don’t fret, my friend! In this post, we’ll dive into six easy-to-implement strategies to build trust through your website to boost your conversions and sales. These tips will help you establish credibility, improve your online reputation, and win over the hearts (and wallets) of your audience.
1. Client Reviews or Case Studios
One of the most effective ways to build trust on your website is through client reviews. When potential customers see positive reviews from others who have used your product or service, they’re more likely to trust your business. Consider adding a review section to your website like our client Amy (a hair stylist in Scottsdale, AZ), or embed reviews from third-party sites like Yelp or Google My Business. If you want to take things a step further, add a portfolio or case studies section to include before and after photos, stats, or even details about the goals and problem/solution of the project.
2. As Seen On Logos
Another way to build trust on your website is by displaying logos from reputable publications or organizations that you’ve been featured in. Of course, creating an “as seen on” section should be true and authentic – so if you’re not at this stage yet, try building your network to get featured first! Adding a section with logos helps to establish credibility and shows that your business has been recognized by organizations that your clients feel are important. Check out an example of an “as seen on” section we built for our client, No Weigh.
3. Blog Posts Showcasing Expertise
Creating blog posts that showcase your expertise in your industry is a great way to build trust with potential customers. Wanna take things up a notch? Use a search listening tool to find out what your customers are searching for and create blog posts that answer their questions (or solve their problems) to boost traffic to your website. Then, by providing valuable information and insights, you’re positioning yourself as a trusted authority in your field.
If you or your business have won any awards, show them off on your website! This helps to establish your credibility and shows that your business has been recognized for its excellence. Plus, it’s a nice way to give yourself a pat on the back for your hard work! 🤩
5. Time in Business and Certifications
Depending on your industry, some customers truly value knowing about your education and business background. If you or your employees have any relevant certifications or have been in the biz for a while, be sure to share your history on your website (an About page/section is a great place for this). This helps to showcase your expertise and commitment to staying up-to-date with the latest industry trends and best practices. We loved designing a fun “hidden” timeline for our client, Circles of Leadership.
6. Clear Contact Information
Finally, having clear and easy-to-find contact information on your website is crucial for building trust with potential customers. Make sure your phone number, email address, and physical address are prominently displayed on your site.
At the End of the Day
Whether you implement just one or all six of these trust-building strategies, your website will be well on its way to becoming an authority in your industry. You’ll be attracting and retaining customers like never before! By showcasing your expertise through blog posts, displaying client reviews, and highlighting awards and certifications, potential customers will see that you’re the real deal. And with clear contact information and as seen on logos, they’ll know that you’re the business for them. Remember, building trust takes time and effort, but it’s worth it in the end. So go ahead, put these strategies into action, and watch your business soar!